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Home > Leadership & Management
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11:40 AM  Mar. 9, 2007
Reassessing Cole Campbell's Vision of Journalism's Future
By David Ryfe (More articles by this author)
Contributors: Donica Mensing

In his time as a public journalist during the 1990s, Cole Campbell was known as an "out-of-the-box" and innovative thinker. Truth be told, he was a bit of a radical. Anyone who would bring a coffin to a news meeting (to bury old ideas), or (gasp!) invite scholars to brainstorming sessions in the newsroom, is a bit of a risk-taker. 

The news industry could use some radical thinking these days, which is one reason why Cole, who died in Reno last January (where he was Dean of the Reynolds School of Journalism at the University of Nevada), will be sorely missed.

Cole Campbell
Cole Campbell
1953-2007
Many of his best ideas are expressed at OurTahoe.org, a Web site of the Graduate Program in Interactive Environmental Journalism at the Reynolds School, which launched March 1, 2007.

What made Cole so radical? Lots of things, but if we had to condense it into a statement, it would be this: Cole believed that journalists had to let the public into the newsroom. He thought that if reporters didn't find a way to engage their audiences in different ways, they risked becoming obsolete. It was as simple, and as complicated, as that.

Our Tahoe
www.ourtahoe.org
The idea provoked great uproar in the industry. His critics worried at the loss of autonomy and detachment such an idea implied. Reporters were, after all, professionals. They didn't need their audience, or Cole Campbell for that matter, telling them their business. They knew what news was and what the public needed.

And his reporters often rankled at the experimentation, and resulting turmoil, he brought to newsrooms. His experiments at The Virginian-Pilot brought conflict, but also a recognized level of innovation that persists at the paper today. His second major editorship, however, at the St. Louis Post-Dispatch, did not achieve the same result.

After Cole abruptly resigned from the Post-Dispatch in April 2000, it is not too polite to say that he was shunted to the sidelines of journalism, with a hearty good riddance from most journalists. As Harry Levins, a Post reporter, put it at the time, his departure "fit into the category of things you pray for and thought would never happen."

My, how the times have changed! Less than a decade later, Cole's great idea seems downright prescient. In the 1990s, journalists deeply resisted the notion of engaging their audiences in new ways. Today, the "people formerly known as the audience," to borrow a phrase from Dan Gillmor, often are the journalists. Moreover, in a strategy Jay Rosen has dubbed "rollback," elites who once relied on journalists to transmit messages to citizens now feel no compunction about ignoring them. To the people they cover, journalists increasingly seem like just another interest group.

In this climate, Cole seems less like a threat to journalism than one of its more ardent, some might even say naive, defenders. On his faculty page at UNR, Cole put "Journalism Matters" in big, bold type to express what he believed in. Yes, he wished to invent new forms of journalism. He was even willing to let citizens make a contribution to the process. But he didn't want to get rid of journalism altogether. He believed deeply that journalism has an important role in public life. Journalism matters.

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OurTahoe.org
The question, of course, is how and why it matters.

On these questions, Cole didn't settle for conventional answers. For him, it wasn't enough for journalists to focus on factual accuracy to the exclusion of meaning and judgment. Cole liked to remind people that the threat of a catastrophic hurricane in New Orleans was well known in the years before Hurricane Katrina. No less than three news organizations, The Times-Picayune, National Public Radio on "All Things Considered," and The New York Times, had done extensive stories on the subject. Well before the disaster, the community had the facts.

What it lacked was judgment -- and the will to act. "This kind of judgment," Cole wrote just before he died, "requires a different kind of journalism."

During the public journalism wars of the 1990s, Cole often called this new journalism a "craft" to distinguish it from the professional model of the past. In the last two years, he had taken to calling it a "social practice."

This change in language is important. A "craft" may be something less than a formal profession, but it still implies a divide between journalists and the communities they serve, between those who are experienced in the craft and those who are not. The term "social practice" erases the distinction entirely.

In the last two years, Cole realized that the practice of journalism is the practice of community. Communities exist because people recognize that they have common problems and that it is easier to solve these problems together than apart. Journalism is the practice of communities working on these problems.

The purpose of journalism, in other words, is, to quote Cole once again, "to generate public knowledge produced by the public use of reason and experience."

This language -- social practice, public knowledge, public judgment -- implies a new vision of journalism.

In this vision, the goal of journalism is not an informed citizenry. Rather, it is a citizenry capable of judging public issues and acting on those judgments. Becoming informed is merely a weigh station on the road to judgment.

In this vision, investigations that hold elites accountable for their actions are important and necessary. But they are not the be-all and end-all of journalism. "If [journalists] offer prophesies that no one believes (the proof of belief being the willingness to act)," then, Cole writes, "they are nothing more than modern-day Cassandras, peddling prophesies with no social utility."

In this vision, journalists must work with citizens, and, when necessary, hold them to the same standards of accountability as elites.

In the vision, the master metaphor for journalism is "facilitation" rather than "mediation." Journalists facilitate conversations between the public and their representatives rather than mediate a transfer of information.

Finally, this vision predicts that any successful community will invent a journalism that helps it achieve the purpose of solving its shared problems. Any community that fails to accomplish this task will simply fail, and any journalism unable to help communities achieve it will fail as well.

What does this journalism look like in practice? The honest answer is that Cole didn't know. As an editor, he had tried some experiments. A few worked; many didn't.

But he had gleaned some clues. At the very least, the new journalism would require reporters to move away from emphasizing the strategies and motivations of elites to focus on the critical decisions and issues facing communities. It would require many different people working together within a community to identify alternatives and consequences. It would move away from supporting the interest group pluralism that defines much of political life today and forging new avenues for alternative points of view to be recognized, considered and acted upon.

Here at UNR, he led us to reinvent our graduate program as a "skunks-work" laboratory devoted to fleshing out these and other ideas. As we write, our students are busily (they would say frantically) engaged in finishing their professional projects. Each project is an experiment in harnessing new Web-based technologies to Cole's vision for the future of journalism.

We do not know which, if any, of these initial experiments will work. Students in subsequent classes will refine those that look promising, jettison the rest, and explore new terrain.

But we are confident of the vision guiding their work. Cole left us abruptly, but not empty-handed. Journalism, he argued, is the practice of community. That is why it matters.


Donica Mensing is director of the Graduate Program in Interactive Environmental Journalism. David Ryfe is senior research scholar and associate professor in the Reynolds School of Journalism.

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