‘Probably true’ vs. ‘trustworthy’ Chasers should check out a funky-but-civil little debate between Chris "Long Tail" Anderson and Nicholas… December 21, 2005 Jay Small
Fighting self-fulfilling prophecies In conversation at this year's Online News Association conference, a fellow Chaser remarked about the… November 1, 2005 Jay Small
Death to the ‘soft launch’ Chasers, by their nature, read about news biz disappointments and want to know how they… October 11, 2005 Jay Small
Going for loyalty vs. satisfaction If you think satisfied customers -- audiences or advertisers -- are also loyal to your… August 25, 2005 Jay Small
Gas Prices and E-Commerce: What, No Correlation? Online commerce sales jumped nicely -- 25 percent year-over-year -- in the second quarter of… August 11, 2005 Jay Small
Consider Why Teens Use IM Pew's fascinating report on teens and technology, released July 27 and much publicized since, says teens… July 29, 2005 Jay Small
SO: When It Comes to Homepages, It Is Polite to Stare If it's your job to design the homepage for a newspaper website, you already deserve… September 8, 2004 Jay Small
When It Comes to Homepages, It is Polite to Stare If it's your job to design the homepage for a newspaper website, you already deserve… August 12, 2004 Jay Small