Vicki Krueger has worked with The Poynter Institute for more than 20 years in roles from editor to director of interactive learning and her current position as marketing communications manager. She is the author of Cleaning Your Copy: Grammar, Style and More – a self-directed e-learning course that consistently is ranked as one of the most popular courses at Poynter News University. Other work includes producing "Best Newspaper Writing," the annual collection of the ASNE Distinguished Writing Award winners and finalists, and editing "Aim for the Heart," a book by Poynter's Al Tompkins for TV reporters and producers. You can follow her on Twitter at @vkrueger and @newsu.