Can I get an ACES member discount? Where do I find that discount code?
Is there a discount available if I purchased all three certificates at the same time? Can I get a discount if I’ve completed the first two certificates?
How do I access my course?
Do I need to complete the courses in the Learning Path in order?
How do I know to go to the next course? What indicates I’m done with one course and ready to start another?
How many courses total are there in each editing certificate? How long does each certificate take?
How do I view my grades or what I answered correctly or incorrectly?
I haven’t passed my quiz or assessment. Do I have to pay again?
How do I download the Certificate?
How much time do I have to complete the certificate course? How long will I have access to the course or certificate?
How do I report an error in a lesson or course?
Do I need to take the Introductory or Intermediate Certificate before taking the Advanced Certificate?
What do I do if I clicked a course link and can’t access it?
Advanced Course: How many final assessment attempts do I receive? What if I do not pass the assessment after these attempts?
Advanced Course: How do I contact my assessor to discuss my feedback?
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