March 7, 2013

Washington Post
Doug Feaver “will serve as an advocate for readers, responding to their questions and concerns,” the Post announced today.

Doug Feaver

Feaver was a career Postie — a reporter and editor for 29 years on the Business, Metro and National desks. He then became executive editor of washingtonpost.com in 1998 and retired in 2005. He stayed involved for a few more years with a blog called dot.comments that responded to reader comments on the site.

The Post just ended its ombudsman program, replacing it with this new reader representative. Unlike Patrick Pexton and other Post ombudsmen of the past, the reader rep is a Post employee (not an independent contractor) and will not have a regular weekly print column.

It seems the primary outlet of expression for Feaver and assistant reader representative Alison Coglianese will be a blog on washingtonpost.com. Feaver is on Twitter (@feaverdb), but has barely used it since 2011.

Related: Washington City Paper writer appoints himself as the Post’s new ombudsman

Previously: Pexton: Ombudsman can get answers from reporters who won’t answer readers

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Jeff Sonderman (jsonderman@poynter.org) is the Digital Media Fellow at The Poynter Institute. He focuses on innovations and strategies for mobile platforms and social media in…
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