Journalists have a ‘messaging problem’ when it comes to defending fact-based media At a time when trust in the media is low, journalists must be more transparent about their work, experts say February 12, 2025 Angela Fu
Defending the facts: How do journalists counter attacks on factual reporting? 'We're at a point where the public is not giving us the benefit of the doubt anymore.' February 11, 2025 Ellen Hine
The media landscape is changing, but audiences still want news Industry leaders broke down myths about news avoidance and trust in discussions with Poynter about state of the news industry September 4, 2024 Angela Fu
Opinion | How and why we should bring the living room into our newsrooms The way to earn trust in our journalism is not more information, it’s connection July 10, 2024 Jennifer Brandel
We asked people about using AI to make the news. They’re anxious and annoyed Focus group research from Poynter and the University of Minnesota reveals attitudes on disclosure, trust, deception among news consumers June 27, 2024 Jennifer Orsi
Opinion | They never taught me a thing about interviewing in journalism school The press is increasingly scrutinized, with allegations of inaccuracy a top complaint. Skilled interviewing is more invaluable than ever. June 17, 2024 Paul Chimera
How PolitiFact improved social media trust (and how your newsroom can do it, too) Over 100 days, we used these methods to improve our trust with audiences that only casually engage with our content. February 23, 2024 Ellen Hine
What is fair reporting? You be the judge Newsweek launched a Fairness Meter for its stories in 2023 in an effort to restore trust in the relationship between the public and the news media. February 16, 2024 Nancy Cooper
Opinion | A tale of two polls: media consumption and trust are down Americans are following the news less closely than they used to, and 39% of American adults have no trust in it at all. October 25, 2023 Tom Jones
Opinion | American trust in media is near a record low, study finds Only 7% of adults have a ‘great deal’ of trust in news media, a new Gallup poll found. 38% say they have none at all. October 20, 2023 Annie Aguiar
Opinion | When fairness is no longer a doctrine, it must be a practice Though the Fairness Doctrine was abolished 35 years ago, its principles deserve a voluntary place in news organizations’ journalistic practices. August 17, 2023 Nancy Cooper
Opinion | The storm has moved on, but southwestern Florida journalists are just getting started Plus a look at national coverage, and how one local broadcaster rescued a woman stranded in her car by high water September 30, 2022 Poynter Staff
How to reach mistrustful and light news readers? It’s difficult, but not hopeless. Headlines, comments, graphics and photos are crucial. They cannot be won over just with good reporting and writing. April 4, 2022 Rick Edmonds
How news organizations are using timestamp disclaimers to reduce misinformation More and more outlets are adding labels to old articles and social media posts, notifying readers of potentially outdated information February 17, 2022 Angela Fu
Opinion | Opinion: Opt-in to op-eds, a final attempt to distinguish news from opinion Americans can’t tell the difference between fact and factoid and assign political labels to news outlets based on columnists rather than reporters. September 14, 2021 Michael Bugeja