April 27, 2016

Bloomberg has become the latest news organization to place bets on automation as a measure to cover so-called “commodity news” and free up time for enterprise journalism.

In a memo to Bloomberg’s staff Wednesday, Editor-in-Chief John Micklethwait announced that the data-driven news organization is creating a 10-person team to determine how automation can be used throughout the company’s portfolio of editorial products.

Bloomberg, which already uses automation for news alerts, customized news and trending stories, will use automation for “many of our new initiatives,” Micklethwait said in the memo:

In Daybreak, it will let customers tailor their morning news; our equity Movers project relies on computers to tell us when a share has jumped or sunk; Project Cyborg is helping our editors send headlines this earnings season on hundreds of U.S. companies; and computers are helping us instantly translate stories into other languages. But we have only scratched the surface.

But where does that leave Bloomberg’s extensive corps of journalists, which number more than 2,000 in over 150 bureaus worldwide? Without guidance from human journalists using strong news judgement, automation is only of limited use, Micklethwait said.

Why do we need you, if the basic idea is to get computers to do more of the work? One irony of automation is that it is only as good as humans make it. That applies to both the main types of automated journalism. In the first, the computer will generate the story or headline by itself. But it needs humans to tell it what to look for, where to look for it and to guarantee its independence and transparency to our readers.

In embracing wider use of automation, Bloomberg joins The Associated Press, which has also used the technology to identify trending stories and write sports and earnings report stories.

Here’s Micklethwait’s full memo:

I want to dedicate virtually all this week’s note to an incredibly important subject: automation. I think it is crucial to the future of journalism in a much broader way than many of us realize: It certainly stretches much further than just generating headlines. If we embrace it as a newsroom, apply the brains of our 2,400 journalists and analysts as well as the values of independence, transparency and rigor that Bloomberg’s journalism at its best exemplifies, then we can lead the rest of our industry — and write a lot of amazing stories in the process.

We already use automation quite a lot — to alert our readers to news, to customize news and to spot trends. It plays a big role in many of our new initiatives: In Daybreak, it will let customers tailor their morning news; our equity Movers project relies on computers to tell us when a share has jumped or sunk; Project Cyborg is helping our editors send headlines this earnings season on hundreds of U.S. companies; and computers are helping us instantly translate stories into other languages. But we have only scratched the surface.

So this week we are forming a 10-strong team to lead this initiative. Brad Skillman will head it up from the editorial side and work with our automation czarina, Monique White in News Development, to oversee the creation of smart automated content. The roles available include project coordinators, template writers and engineers. The positions will be posted on {PATH }. We will set up a dedicated wire for some of our stories; in other cases, we will just publish to BN or BFW. Brad, Monique and the group will work with rest of the newsroom to make sure we are tapping our biggest brains for the best ideas. The effort will encompass all of our editorial groups, including BN, BFW and BI. If you have an idea, please take it to them.

Why do we need you, if the basic idea is to get computers to do more of the work? One irony of automation is that it is only as good as humans make it. That applies to both the main types of automated journalism. In the first, the computer will generate the story or headline by itself. But it needs humans to tell it what to look for, where to look for it and to guarantee its independence and transparency to our readers. In the second sort, the computer spots a trend, delivers a portion of a story to you and in essence asks the question: Do you want to add or subtract something to this and then publish it? And it will only count as Bloomberg journalism if you sign off on it. For instance, the computer might be telling you that McDonald’s share price has fallen, while the price of beef has risen. It is up to you to decide whether it is worth writing about this — just as it was up to you to tell the computer to be on the lookout for moves in beef prices.

Done properly, automated journalism has the potential to make all our jobs more interesting. I have written before about journalism moving from covering what has happened to covering why it did. The time spent laboriously trying to chase down facts can be spent trying to explain them. We can impose order, transparency and rigor in a field which is something of a wild west at the moment.

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Benjamin Mullin was formerly the managing editor of Poynter.org. He also previously reported for Poynter as a staff writer, Google Journalism Fellow and Naughton Fellow,…
Benjamin Mullin

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